Supervisor, Facility Operations

Job Location CA-ON-Mississauga
Posted Date 3 weeks ago(1/31/2018 12:16 PM)
Job ID
# Positions
Job Type
Full Time
Job Industry
Government and Public Sector
Career Level
Experienced, Management
Years of Experience

Job Description


Branding Logo_Be part of something Big 







Supervisor, Facility Operations


Working for the City means you are part of something big, something special!! You will be part or a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga




Under the direction of the Hershey Centre Manager, is responsible for the physical and mechanical operations of a multi-component Arena and Sport Complex which includes a 5,000-seat event arena, three community ice rinks, full size indoor soccer facility, a double gymnasium, a fitness center and lease space that includes Gymnastics Mississauga, a Physio-Therapy Clinic, the Mississauga Sport Council and a number of additional community based tenants.

  • Supervises and provides leadership to Facility Operators and part time operations staff including: training and development, compliance to standards and individual personal development planning
  • Directs, coordinates and supervises operations staff daily work to ensure facility programs, event schedules, levels of cleanliness, health and safety and maintenance standards are maintained.
  • Repairs, or arranges repairs to facility, equipment and building systems; establishes and follows through on a preventative maintenance program; maintains the physical assets of the facilities
  • Performs full time and part time staff mid-term and annual evaluations and manages performance of all operation staff
  • Develops and implements facility procedures and standards ensuring adherence to Corporate Policies, and applicable legislation(s)
  • Prepares for approval and monitors all contractual agreements relating to building operations
  • Develops and monitors annual work plan for operations.
  • Prepares and manages current and capital budgets; works effectively with the external contractors, lease holders and other City departments
  • Leads and participates in divisional and business unit projects, priorities and work task teams
  • Actively participates in the Manager on Duty schedule.
  • Performs other related duties as assigned.



  • Graduation from a recognized college in a trade related to facility management and operations (or equivalent) with 3-5 years experience in building operations or equivalent combination of education and experience.
  • Professional qualifications related to community centre, arena and multi-sport facility operations (CIT designation - Basic / Advanced Refrigeration, IMEO, IMPT, "B" Ticket preferred) Event facility operational experience a definite asset., including strong technical skills related to facility operations and repairs.
  • Valid CPR, First Aid Certification, High Five - PHCD and Quest 2 (or willing to obtain within the first 6 months of start date)
  • Excellent leadership, planning, organizational, problem solving and time management skills.
  • Demonstrated supervisory, leadership and team-building skills required.
  • Strong interpersonal skills required.
  • Excellent oral and written communication skill; ability to establish effective working relationships in a team environment and provide excellent customer service.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Lync), Building Automation Systems, Experience in  CLASS, SAP, (Time and Labour, Financial Reporting) ,  Infor, a definite asset
  • Flexible hours and shift work (including evening and weekends) is required.
  • Valid G License and access to a vehicle required.

Hours of Work: 40 hour per week

Salary: $76,737 - $102,317

Closing Date: February 21, 2018

Number of Openings: 1 Full-time

Department/Division/Unit: Communty Services Department/Recreation Division


A Criminal Record Search will be required of the successful candidate, at his or her own expense, to verify the absence of a criminal record for which a pardon has not been granted. 

We thank all who apply, however, only those candidates selected for an interview will be contacted.
All personal information is collected under the authority of the Municipal Act.


 We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform City Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act .        





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