• Business Analyst

    Job Location CA-ON-Mississauga
    Posted Date 2 weeks ago(6/13/2018 10:35 AM)
    Job ID
    # Positions
    Job Type
    Full Time
    Job Industry
    Business and Professional Services, Government and Public Sector
    Career Level
    Executive, Experienced, Management
    Years of Experience
  • Job Description

    Business Analyst



    Reporting directly to the Supervisor, Business Planning Services the successful candidate will:

    • Document, standardize and automate our business models; process mapping for regular processes and development of standard operating procedures
    • Create playbooks for process mapping
    • Research, develop and implement a new or enhanced project tracking tool and create supporting documentation and training
    • Update key performance indicators and metrics ; monitor, report and prepare recommendations to drive efficiencies, continuous improvement and innovation
    • Develop and present feasibility studies and business cases, supported by metrics and identify trends relating to work plans and key business initiatives
    • Conduct operational assessments/reviews to enhance customer service, innovation and staff development
    • Work with internal clients to understand and map requests, outcomes and measures of successes area leads
    • Develop innovative proposals for continuous improvement initiatives or new business ideas
    • May lead and manage special projects and project teams to identify opportunities, solutions and action plans;
    • Generate reports and maintain Divisional statistics, reports
    • Provide consultation and advice to Managers and Director as requested
    • Perform other duties as assigned or required



    •  University degree in Business, Commerce, Public Administration\Political Science or equivalent
    • Minimum of 3-5 years' experience in data analysis, metrics and supporting business plans
    • Document Management and SharePoint experience is essential
    • Experience in conducting research, data collection/analysis and report writing is a must.
    • Exceptional analytical skills, including the ability to synthesize complex and voluminous information into written reports.
    • Demonstrated presentation skills.
    • Strong interpersonal, communication, and leadership skills are required, as are excellent organizational and problem-solving abilities.
    • Ability to function in a team environment is a must.
    • Excellent computer skills, with above average abilities in Word, Excel and PowerPoint.
    • Proven ability to work with a broad range of stakeholders and ability to multi-task are a must.
    • Must have the ability to travel and provide own transportation and comfortable working in multiple locations
    • Candidates with experience in communications and marketing environment are desired
    • Previous experience on business process improvement projects, documented and analyzed business processes, calculated benefits for proposed changes, presented solutions, and developed final deliverables;
    • Demonstrated competency with re-engineering of business processes, benchmarking, and performance metrics is an asset;
    • Strong research, analytical and problem solving ability supported by project management experience, team leadership and facilitation capabilities;
    • Strong communication skills in order to understand and interpret the meaning, purpose and importance of verbal and non-verbal messages;
    • Ability to interact with a diverse group of executives, managers and external business partners. 



    Hours of Work: 35 hours per week

    Hourly Rate: $77,888 - $103,852

    Closing Date: June 26, 2018

    Number of Openings: 1 Permanent Full-Time

    Department/Division/Unit: Community Services Department/Recreation Division/Business Planning Section

    Work Location: 201 City Centre Drive



    A Criminal Record Search will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
    We thank all who apply, however, only those candidates selected for an interview will be contacted.
    All personal information is collected under the authority of the municipal Act.


     We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform City Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act .        





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